Plant orders are shipped within 3-7 work days depending on availability of the plant. We ship our plants Sunday through Thursday ( Fridays & Saturdays are off) ,all twelve months of the year! If you need your order urgently, please message us so we can upgrade your shipping (additional cost applied). Additional processing time may be required during Official holidays, Sale or Promotional periods due to above average order volume. We thank you for your patience as we are always working as quickly as possible to pack and ship your order. We pack our products by hand and take great care to ensure that they arrive at their final destination . Upon receiving your plants, make sure to remove them from their packaging immediately, and follow the care instructions in the instruction card provided. Water as needed, making sure to water again only when the soil is completely dry. Succulents are very hardy and will rebound easily with proper care.